How to Make a Side Income Running a Vending Machine Business

While owning vending machines does not require any special skills, it is a business.
One of the first steps in starting a vending machine business is finding your niche and deciding what to sell. That takes a bit of research and knowing who your customer is.
To put yourself in the best position to be profitable means finding the right location.
As we continue to make our way through COVID-19, many people are still looking for ways to get items they need without physical contact with another person.

The Vending Machine Business During COVID-19

The startup costs are relatively low, sometimes around ,000. The work is flexible and often doesn’t require much day-to-day involvement. The risk is comparatively low and there is growth potential.
“Then you only work probably three days a month, basically on the whole gig,” said Ausmus. “Three four days a month can make somebody a good little extra income.”
Different types of machines have different capabilities. Some take only cash while others will process credit or debit cards. Some models have touch screens or voice capabilities.

  • Manufacturing areas
  • Offices
  • Retail spaces
  • Hotels/motels
  • Schools
  • Hospitals and nursing homes
  • Universities/colleges
  • Correctional facilities
  • Military bases
  • Restaurants, bars and clubs

“If (your machine location has) a big break room and a lot of employees, you would have to be there once a day to fill your machines up because that’s how busy they are,” Ausmus said. Other machines like toys and candy don’t require as much restocking.
Think about where people need to wait. While waiting, they may get hungry or thirsty. Ausmus’ novelty machines need kids around.
Revenue for the vending machine industry was .2 billion in 2019, up 3% from the year before.
Many factors make owning a vending machine an attractive business venture.
Some machines have:
That data came from the Automatic Merchandiser’s Annual State of the Industry Survey — before the full impact of COVID-19 hit.
Owning and operating vending machines is big business, providing passive income without any specialized skills. It’s also called automatic merchandising.
“We’re in a tough, tough industry right now with COVID-19. A lot of stores don’t want the machines there, they don’t want the kids congregating, they don’t want people touching them,” said Scott Ausmus, director of manufacturing for National Entertainment Network, Inc. and president of the National Bulk Vendors Association.
Source: thepennyhoarder.com

Starting a Vending Machine Business

When looking for locations, be prepared to approach the owner or landlord with a business plan for the machine.
The more perishable the product and the busier the area, the more of your time the machine will take.
There are also machines for bulk vending like gumballs, stickers, toys, novelties and more. During COVID-19, machines popped up selling masks and hand sanitizer.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
There is the cost of the machine, the cost of inventory, personnel to keep it stocked, maintenance and more.
Cold beverages were the top-selling product category. A majority of vending machines involve food and beverage products including sodas, coffee, snacks and candy.
“You gotta buy the right product. If you buy the wrong product, it won’t move and you won’t make any money and you certainly don’t want to throw [product] away,” Ausmus said. “You’ve got to have the variety for people and find out which ones they want and that’s what you restock with, what sells.”

Location, Location, Location

At places like airports, vending machines often sell tech accessories and travel essentials like neck pillows, blankets and eye masks. Laundry rooms in residential buildings often have machines with detergent and fabric softener.
Basically, all you need to get started is some startup money to buy a machine, a good location and the right products.

“It’s really not a bad risk to put it in a location and find out that it’s not making enough money. … You can remove it and move it to the next one until you find that right location,” Ausmus said.
Automatic merchandising isn’t for everyone, but owning and operating a vending machine can be a good business. Being able to retrieve the money you make and restock your machines easily is the key.
With many offices, businesses and other public spaces closed or restricted due to the coronavirus pandemic, the vending industry is certainly taking a hit.
You will need inventory and someone to keep the machine stocked and maintained. This may require a van or truck.
Location can be about trial and error.
Then you will need an actual vending machine. There are several types, and prices vary depending on what is in the machine, whether it needs refrigeration or heating, and the interactivity.

  • Pay a percentage of sales or other fee for having your machine in their location.
  • Pay for the electricity the machine uses.
  • Ensure the security of the machine. There is money inside a machine as well as inventory. Theft and vandalism are always possible.
  • Research state and local laws and regulations.
  • Pay sales tax on the revenue the machine generates.

Key Purchase: Your Vending Machine

“One of the hardest things to do is to locate a location,” he said.
“Make sure that you have your phone number on the machine, and that the store location knows your phone number,” said Ausmus. “If somebody didn’t get what they wanted, make sure the store can give them a refund and you pay the refund back to that store. Then get out there as soon as you can to fix the machine so that you can continue to make money.”
Places with lots of foot traffic are good. Before COVID-19, that meant schools and universities, malls, office parks, etc.
Also be prepared to:

  • Remote monitoring software: This helps keep track of how the machine is working and notifies the operator if something is wrong.
  • Low stock alerts: Notify the operator when items needs replacing.
  • Vending management systems (VMS): Tracks sales and other data to help owners make better business decisions.

Running a Vending Machine Business

Vending machines serve that purpose — and make money for the machine’s owner.
Vending machine businesses are scalable, meaning it’s possible to start small and expand. You don’t have to wait for payments because customers pay when they purchase an item.
Tiffani Sherman is a Florida-based freelance reporter with more than 25 years of experience writing about finance, health, travel and other topics.
Perishables need to be stocked more often than other items. Learning some basic maintenance skills could keep you from having to hire someone if there is a problem with the machine.
Machines range from about ,500 for a used or refurbished machine to several thousands for a new, high-end machine with many technical features.
There were 2,175,756 vending machines in service in 2019 in a variety of locations including:
While the startup costs are low and the income is often passive, owning vending machines is not without risk. You must be able to understand your own financial situation and how much you can afford to invest.
He grew up in the vending business. The machines he sells and operates are the novelty kind, offering things like stuffed animals, toys and gumballs. Many are in restaurants and entertainment venues like bowling centers.
Buying directly from a manufacturer or supplier is one option, as is purchasing on a secondary market. Some companies also rent machines. Ausmus cautioned to make sure there are spare parts and support available for what you buy.
“There’s a higher profit in the gumball then there is anything else,” Ausmus said. “The cost of goods is low on the gumballs and everybody likes gum, so everybody still purchases a gumball and so that is a winner for a lot of people.”

Women in Tech: Get Hired Jan. 28 at This Free Virtual Job Fair

You’ve already broken the mold. You’re a woman in a career field often thought of as a boys’ club. All that’s left is to land a first-rate job at one of the nation’s largest companies.

Fairygodboss is giving you the opportunity to do just that — from the comfort of your home. The women-centric career website is hosting a virtual job fair for women in technology, Jan. 28 between 10 a.m. and 3 p.m. Eastern. Big-name employers such as Citi Intuit, ON Semiconductor, PwC, Verizon, WWE and several others are recruiting at the event.

Each company has open positions in a variety of tech-related roles, including:

  • Cybersecurity
  • Data science
  • Software design and engineering
  • Tech consultants and team leaders
  • User-experience and user-interface design

A resume or a PDF version of your LinkedIn profile is required to register for the fair. Registration closes Jan. 26 at 10 a.m. Eastern.

If you can’t attend the event, consider signing up anyway. Fairygodboss will forward your resumes to the companies hiring at the event.

Fairygodboss recommends that attendees have at least two years of job experience and that students should hold off on attending until they graduate.

During the event, you will be able to virtually meet hiring managers through an online portal. Each company will have a digital booth, similar to a real job fair, where you can learn more information about the company, browse open positions or join a chat room with other attendees and hiring managers.

To request more information about a specific job listing, you may start a one-on-one chat or video session with a hiring manager. Or if you’re making a good impression, the hiring manager may request a chat session with you.

Traditionally, careers in computer science have had higher male populations, but according to the Bureau of Labor Statistics, software-development and computer-information jobs are some of the highest-paying and fastest-growing jobs for women.

Helping push that trend is Fairygodboss, a women-centric career network where women can find jobs, attend events, get career advice and rate employers. Each employer attending the event has been reviewed by Fairygodboss members, and the results are available on the registration page.

Pro Tip

Be sure to register for the virtual fair by Jan. 26 to reserve your spot.

Don’t worry if you’re new to virtual job fairs. You’re not alone. Read our step-by-step guide on how to prepare for a virtual job fair.

And if you’re strapped for time, here are the big takeaways.

  1. Do your homework. — Just because the job fair is online doesn’t make it any less crucial that you make a good impression. Come to the fair prepared with tailored questions for the hiring manager.
  2. Take care of tech beforehand. — Is your account properly registered? Are your web browser and flash player up to date? Documents organized and ready to go? Don’t forget the motherlode of all tech issues: WiFi. Hardwire your computer with an ethernet cable, if worse comes to worse.
  3. Be interview-ready. — If all goes well, a hiring manager might ask to interview you on-the-spot. So be dressed to impress. Make sure you are in a well-lit, distraction-free area where you can chat. It’s OK if that’s not the case, too. Explain that you are not in the best environment for an interview, and offer alternative times when you are available.

Adam Hardy is a staff writer at The Penny Hoarder. He specializes in ways to make money that don’t involve stuffy corporate offices. Read his ​latest articles here, or say hi on Twitter @hardyjournalism.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.

Source: thepennyhoarder.com

Earn Extra Money by Joining Online Focus Groups

A couple years ago, I was invited to participate in a focus group. I visited in-person along with about 15 other people. For two hours, we vented all of our feelings about the ways a particular health insurance company interacts with its customer base.

At the end, we each walked out with $125. The health insurance company wanted consumer feedback on their products and customer service, and it compensated us for providing our insights.

Focus groups can be a lucrative side hustle when you break down per-hour pay. You get to be a part of a company’s market research efforts, magnifying your opinion above those of other potential consumers.

These days, you don’t have to participate in paid focus groups in person. During the pandemic and beyond, you can use online focus group platforms to earn anywhere from $20 to as much as $600 per hour.

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Online Focus Groups: a Viable Side Hustle

Focus groups can pay extremely well for the amount of time you actually “work.” They can provide surges of side hustle income all at once.

However, they’re not likely to sustain you in lieu of traditional income. Earnings can be extremely inconsistent. First of all, you won’t qualify for every survey, as each focus group has a specific demographic it’s targeting.

Often, though not always, the highest-paying surveys also have the most exclusive demographic requirements. The company may be looking to work with construction foremen who work with specific brands of equipment, for example, or with mobile app developers who use a specific type of programming.

In addition, some consumer research companies will only allow you to participate in one focus group every six months.

Just because work is sporadic doesn’t make this a bad side hustle. When the money does come in, you’re getting paid so much per hour that it’s worth setting aside 30 to 90 minutes of your time.

What You Do in a Paid Focus Group

Most focus groups require between 30 minutes and 90 minutes of work. When you’re doing a focus group remotely, you may be asked to fill out a multiple choice survey. Most of the time, though, you’ll complete a phone or Zoom interview with a live person.

Topics for focus groups are unlimited: You could find yourself answering questions about your favorite margarita recipe, how you’re coping with pandemic parenting or a survey related to your profession.

Some focus groups may require you to dedicate some time outside the interview itself. For example, you might have to give a specific product a test run or keep a journal of your experiences. This extra time is often accounted for in the compensation.

Where to Find Online Focus Group Jobs

All of the following focus group companies currently have online opportunities. In the past, many national opportunities could be completed remotely. But during the pandemic, even most of the city-specific assignments are virtual, too.

These market research companies pay well for your time and consistently update listings for more opportunities. We surveyed current listings for hourly pay and estimated average hourly pay given the jobs currently available.

Respondent

An overwhelming percentage of the focus group opportunities listed on Respondent are remote. The majority of the listings are not city-specific, allowing you to qualify regardless of where you live.

Current job listings range between $20 and $400 per hour, with the average focus group paying around $120 per hour.

WatchLAB

WatchLAB doesn’t have as many opportunities listed, but it does regularly update its inventory on its Facebook page.

Jobs are often city specific, though there is a wide variety of cities with opportunities available. Even city-specific assignments have been primarily remote through the pandemic.

Pay for WatchLAB focus groups ranges from $60 to $150 per hour, with the average focus group paying around $100 per hour.

Focusscope

Focusscope is another smaller consumer research company. It updates its users regularly about new opportunities on its Facebook page, and most studies are now completed remotely.

Focusscope pays $75 to $250 per focus group, with an average payout of $100.

FindFocusGroups.com

FindFocusGroups.com isn’t a consumer research company in and of itself. Instead, it’s a job listing board. It aggregates current opportunities available across the country, and allows consumer research companies to submit listings.

You can search these focus group listings by state. For example, the pay range for current listings in Pennsylvania is $65 to $160 per hour. The average focus group pays around $100 per hour.

User Interviews

If you’re looking for online or over-the-phone focus group opportunities, User Interviews’ listings are plentiful. However, compared to the other companies on this list, more of these focus group opportunities are in-person. Use filters while you search to ensure you’re only being shown the remote opportunities.

A portion of the listings on User Interviews are medical studies rather than focus groups.

Participating in medical trials can be another lucrative way to hustle together some extra cash.

Listings on User Interviews pay between $25 and $600 per hour — though very few studies get close to the $600 mark. The average focus group pays $60 per hour.

Brynne Conroy is a contributor to The Penny Hoarder.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.

Source: thepennyhoarder.com

How to Sell Travel Photos and Turn Your Memories into Cash

One way to make money while you’re stuck between the four walls of your home: take a trip down memory lane.

If you travelled a lot prior to the pandemic, dig through your old photos. Pause when you find the ones that take your breath away.

You can sell those breathtaking photographs, bringing in a little side income even while your travel plans are grounded. Here’s how to sell travel photos.

Sell Your Travel Photos to a Stock Agency

When you sell your travel photos to a stock agency, you’ll upload a high-resolution version of your image to their website. Then, the agency connects those shopping for images with your work. For each photo sold, you’ll earn a royalty.

Because you’re often signing away some of the rights to your photography when you work with a stock agency, be careful to pick the right agency the first time. You usually won’t be able to list your images on more than one site.

There are many microstock agencies that pay pennies for each photo sold. Instead, check out these five sites that pay $100+ per photo.

Sell Your Photos to Travel Magazines

Before publishing moved predominantly online, selling photos to travel magazines was a lucrative venture. Today you likely won’t be able to build a career on travel magazine photography alone, but you can bring in some side hustle income.

Most photographers aren’t going to break into major magazines like National Geographic, especially on their first try. But a practical alternative is looking for local magazines based in the places you have traveled.

For example, if you took a trip to the Adirondacks and got some gorgeous shots, you could submit them to Adirondack Life. This magazine pays between $75 and $400 per image.

If you have compelling images from your sojourn in the Nevada desert, Nevada Magazine may be interested in them. Here, you’ll make $25-$250 per image.

 

Get Paid to Photograph Campsites

HipCamp is the Airbnb of campsites. And just like on Airbnb, the people who list their properties on HipCamp could use the help of a photographer. Visually appealing listings get booked more often.

HipCamp works with photographers — including amateurs — to facilitate this photography service. Here’s what photographers get for visiting a campsite and providing their services:

  • $75-$100 cash compensation per campsite.
  • Free stay on the property.
  • Ability to bring others along with you on your trip.

You have to submit 15-20 photos per campsite. Prior experience isn’t mandatory, but the end product must be high-quality, and your equipment has to be quality, too.

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Sell Prints or Novelty Items

Another way to make money off of your travel photography is by selling prints or novelty items with your photograph printed on them.

Smugmug, for example, allows you to sell your photography on coffee mugs, magnets, coasters, ceramic tiles and more. You can also sell photo prints, and you get to keep 85% of the profit.

If you want to keep even more of the profits, you can sell your photography on Etsy. Etsy pays you 96.5% of each sale minus $0.20. On Etsy, you’ll either have to make all novelty items yourself or enlist the help of a drop shipper who also offers printing services.

Pro Tip

Remember: You can boost your sales on all platforms by marketing your work on social media.

Brynne Conroy is a contributor to The Penny Hoarder.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.

Source: thepennyhoarder.com

DoorDash vs. UberEats: Which App Is Right For Your Next Side Gig?

Glassdoor review: 3.9 out of 5.
To become a Dasher or Uber Eats driver, you have to meet a baseline of requirements. Some are vehicle related and some are age and experience related.
As of Fall 2019, the company switched to a payment model where Dashers earn a higher base pay per order in addition to keeping 100% of their tips. Previously, a customer’s tip would subsidize the Dasher’s base pay.

DoorDash vs Uber Eats: The Top Food Delivery Apps Duke It Out

The two apps handle pay a little differently, both in how you get paid and how you pay for customers’ orders when you pick them up. Neither company offers guaranteed wages (unless you live in California).
Adam Hardy is a staff writer at The Penny Hoarder. He covers the gig economy, remote work and other unique ways to make money. Read his ​latest articles here, or say hi on Twitter @hardyjournalism.
To make automobile deliveries, the minimum age requirement is based on your local jurisdiction, plus at least one year of driving experience. Vehicles must be no more than 20 years old. Drivers must be properly insured and can use bikes and scooters in certain markets. The age requirements are higher for those who prefer two wheels — 18 for bicycles and 19 for scooters.

Round 1: App Reviews

A woman looks at what's offered on Uber Eats.

Source: thepennyhoarder.com

DoorDash Driver (Dasher) Reviews

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
Feedback from Dashers is overall mixed, but there’s a clear preference for the iOS version of the app. Trends in negative reviews across all platforms show that many drivers have trouble with glitches and crashes, especially Android users, and that the nature of the work takes a toll on their vehicles. Many negative reviews mention that DoorDash’s strict performance metrics are a hassle.
The decision goes to our judges. (That’s you.)
This one’s easy. Both services are available in most big cities in all 50 states.

Uber Driver Reviews

After passing the checks, you’ll need to select what type of “orientation” you want. The pandemic paused in-person orientations. Depending on your market you may need to request an “activation kit” instead. Receiving your activation kit may take an extra couple of weeks, according to driver reviews.
For better or worse, apps like DoorDash and Uber Eats have disrupted the food-delivery industry. Since their launch in 2013 and 2014 respectively, restaurants across the country have outsourced delivery services to independent drivers who use the apps to make extra cash.
To qualify as a Dasher you must be at least 18. Dashers need to have a valid driver’s license. There are no car requirements, but auto insurance is required. In some markets you can make deliveries on scooters, bicycles and motorcycles.
The activation kit includes a Dasher manual, a hot bag and a credit card, which is used to pay for orders. Once you receive and set up the card through the app, you can start accepting orders.
Promotional offers are popular with both DoorDash and Uber, but they’re temporary and vary by location. Aside from sign-up bonuses and referral codes, here are a couple perks that are here to stay.

Round 2: Job and Vehicle Requirements

A woman drives for Uber.

During the pandemic, these services have seen demand like never before. For customers, the apps make ordering food from just about any restaurant as easy as opening their smartphones. For drivers, it’s almost as easy to land a delivery job hawking food from local eateries.

DoorDash

Check out how this food delivery driver may ,000 in one month.

Uber Eats

A few perks unique to DoorDash include grocery delivery options, automatic insurance coverage and health care services.

Round 3: Sign-Up Process

Because the apps are so popular, they’ve amassed more than 4.1 million driver reviews. Both companies require their drivers to use different apps than customers, a huge perk when trying to get a sense of drivers’ perspective. Worker reviews from Glassdoor are also included.

DoorDash

Uber Eats drivers get a variety of discounts and may be eligible for Uber Pro perks.
All Uber drivers receive discounts for vehicle maintenance and phone service plans. Uber also partners with Stride Health to provide health plans and tax advice. Drivers automatically receive supplemental auto insurance, which covers up to million in damages. There’s a ,000 deductible before benefits pay out.
When picking up orders, you may be required to pay for the order using the company red card from your activation kit.

Uber Eats

While DoorDash doesn’t offer health insurance, the company does partner with Stride Health, which provides free health care advising and assistance to Dashers who need help finding affordable insurance plans.
App Store (iOS) review: 4.6 out of 5.
Google Play (Android) review: 3.8 out of 5.

Round 4: Pay and Tipping

App Store (iOS) review: 4.7 out of 5.
Google Play (Android) review: 3.3 out of 5.

DoorDash

Uber Pro perks have recently expanded to all of Uber’s markets across the U.S. Only top-rated drivers receive Pro perks like tuition and gas reimbursement, and the program is designed for Uber drivers primarily, not Uber Eats drivers.

Dashers report earning between and an hour depending on location, but those earnings aren’t guaranteed. Pay is based on how many orders you accept per hour and how much customers tip you. DoorDash pays weekly through direct deposit, or you can access your earnings early through Fast Pay, for .99.

You can sign up to become a Dasher on the driver app. You’ll have to consent to a background and motor vehicle check (and pass both). They could take as little as a few days, but err on the side of a week or two.
But before you download your next job, take some time to review the key differences between DoorDash and Uber Eats so that you can make the most of your delivery gig.

Uber Eats

The general premise of the two apps is almost identical: Customers place food orders at local restaurants. The apps alert drivers in the area with the order details. The first driver to accept the order picks up the food and drops it off to the customer. Simple enough, right?
If you’re a current rideshare driver for Uber, it’s easy to start delivering with Uber Eats. You simply opt in to Uber Eats orders through the driver app and start delivering without any additional screening.

Round 5: Available Locations

People walk alongside a lake and tall buildings.

Becoming a delivery driver for DoorDash and Uber Eats is simpler than landing a part-time job. You can complete the entire process from your smartphone or computer.
Glassdoor review: 3.7 out of 5.

Final Round: Additional Perks

If you drive for both Uber and Uber Eats, your food deliveries may apply to Uber Pro, but Uber-Eats-only drivers aren’t eligible.

DoorDash

Ding! Ding! It was an even match-up. Uber Eats and DoorDash were neck and neck throughout. No knockout punches. A good few jabs by DoorDash’s insurance coverage and grocery options and a couple of hooks by Uber’s overall ratings and ability to switch to ridesharing.
Dashers also get supplemental auto insurance and occupational accident insurance for accidents or injuries that fall outside your current auto insurance. The insurance plan covers up to million in medical costs, a weekly payment of 0 for disabilities and 0,000 to dependents for fatal accidents. Coverage is automatic. There are no deductibles or premiums.
And if it’s too close to call, you can always sign up for both to see which one suits you better.
Previously, DoorDash and Uber Eats ran driver support centers in major metro areas of most states. In 2020, many of these centers closed due to the coronavirus. Some still exist, but neither company offers a comprehensive, public list of remaining locations.

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Uber Eats

For drivers new to Uber, you can sign up on the website or through the driver app. Because of the stricter vehicle requirements, the application requires more detailed information on your ride. A background check is also required, which may take three to five business days to process.
More than 3 million drivers reviewed Uber. A caveat worth noting is that Uber has one driver app. That means it’s hard to get the opinions of only Uber Eats drivers because general Uber app reviews are mixed in. Overall, reviews are positive.
Depending on your location, you can expect to earn to an hour on average. Again, those wages aren’t guaranteed because your earnings are based on orders and tips. With Uber Eats, you pocket 100% of your customers’ tips. You get paid weekly via direct deposit, or you can pay a fee to access your earnings early through Instant Pay for 50 cents.
Several differences are worth noting, though. Some minor and some major. We took a deep dive into those differences, looking at pay, vehicle and job requirements, available locations, driver reviews and more to help you make an informed decision before you start delivering.

Final Decision in DoorDash vs Uber Eats

You won’t be involved in the payment process for food orders. Partner restaurants are reimbursed directly by Uber.
After the background check clears and your application is approved, you’re free to start taking orders. No orientation or additional equipment is needed.

There are a lot more delivery options out there. Here’s how the top 10 delivery apps stack up.

Workers reviewed DoorDash more than 760,000 times.
After you’re screened and accepted as a Dasher, you can choose to deliver food in any city where DoorDash operates, meaning there are no hard location requirements. The company also launched grocery delivery services in some Midwest and West Coast areas.
Trends in negative delivery reviews on Glassdoor indicate GPS issues and trouble contacting customer service. Several drivers mentioned problems with promotion and surge pay (bonus pay during in-demand times). Negative reviews regarding vehicle wear-and-tear are common.